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Hotel Front Desk Agent (South Lake Tahoe)

Emerald Bay Lodge

735 Emerald Bay Rd
compensation: $21.00 per hour
employment type: part-time
job title: Hotel Front Desk Agent
Looking to hire a Part-time Front Desk Agent to work at a nice quaint lodge.

Hours needed:
8AM-1PM Monday thru Sunday to be available (open doors) to assist guest with breakfast
8AM-3PM to cover days off
3PM-10PM to cover days off

If interested drop by the hotel between 10AM-6PM ONLY; we will train the right candidate.

Full job description
Job Summary:
• Represents the hotel to ensure guest check-in and checkout process is done in a professional manner.
Responsibilities:
• Registering guests, assigning rooms, and ensuring the guests have a pleasant stay and smooth checkout.
Job Duties:
• Answer phone in a professional manner before the third ring
• Possesses a working knowledge of the reservations system. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Complete Daily Task Worksheet for housekeepers
• Process credit card payments on all arrivals before guest arrive
• Assist housekeepers by ‘stripping bedding’ only
• Assist housekeepers by washing and drying all room linen
• Make sure housekeepers have all supplies needed
• Maintains an inventory of vacancies, reservations and room assignments.
• Double check room is clean before guest arrive
• Knows room locations, types of rooms available, and room rates.
• Registers arriving guests and assigns rooms.
• Reports any unusual occurrences or requests to the manager
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains customers’ privacy.
• Maintains a high level of professional appearance and demeanor.
• Performs other duties as assigned.
• Double check the grounds daily for trash; hotel presentation is very important

Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: No more than 24 per week

Benefits:
• None – paid with a 1099

Schedule:
• 8-hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:
• High school or equivalent (Preferred)

Experience:
• Hotel: 2 years (Will train right candidate)
• Hotel Front Desk: 2 years (Will train right candidate)

Commute:
• South Lake Tahoe, CA 96150: Must live within 25 miles (Required)

Work Location: In person

We provide a 1099 for taxes NOT a W2. A 1099 is given to you at year end, 1099 means employer does not take taxes from your pay. You are considered self-employed/contracted employee.


  • Principals only. Recruiters, please don't contact this job poster.

post id: 7749645903

posted:

updated:

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