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Box Office Attendant (Grass Valley)

The Center for the Arts

314 W Main St

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compensation: $16/hour
employment type: part-time
job title: Box Office Attendant
Since 2000 The Center for the Arts - a 501(c)(3) nonprofit arts organization - has grown into a leading presenter of music, dance, theater, comedy, literary and visual art, offering more than 150 events per year from its location in downtown Grass Valley. The Center recently completed a major renovation of its multi-use facility in downtown Grass Valley in 2020, making it a premier performing arts destination. The venue includes the Main Stage, which accommodates up to 500 guests in theater seats and up to 700 patrons for standing room shows.

Our Box Office Attendants engage with all of The Center’s patrons including the public, members, and other donors. Box office attendants are responsible for answering questions about events, memberships, and programs as well as selling tickets and memberships. This is a hands-on position that requires interaction with the public both face-to-face and over the phone.

DUTIES and RESPONSIBILITIES:
-Operate the box office
-Answer phones and emails in a professional manner
-Sell tickets, memberships and artwork from gallery
-Ensure proper record keeping of all transactions
-Other office duties as assigned
-Close the box office
-Prepare daily box office reports and reconciliation forms, deposit slips and deposits
-Maintain and update the outgoing voicemail message as required
-Occasional Offsite Events
-Relocate and operate the box office and will call
-Train and oversee box office volunteers (ticket takers, scanners, will call, etc.)
-Break down and return the box office and equipment to The Center

QUALIFICATIONS:
-Outstanding customer service skills
-Outstanding written and verbal communication skills
-Basic math skills
-Practical problem solving skills
-Ability to multitask
-Full comprehension and use of Google Drive, Google Sheets, Google Docs, and GMail
-Ability to train and work with volunteers
-Experience with ticketing platforms or Salesforce is a plus

HOURS
Part Time: 10-15 hours per week.
Time varies based on event needs. Some evening and weekend hours will be required. This is a non-exempt position: Overtime is rare but will be paid in accordance with state law when required.

BENEFITS
-Show tickets
-Flexible hours
-Discounts on classes and workshops
-Discounts on Center Merchandise and drinks at the Center Bar
-Paid sick leave

TO APPLY
Email cover letter and resume to hr@thecenterforthearts.org.
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7745393618

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